Privacy Policy

1. Who We Are

Golden State Notary Pro ("we," "us," or "our") is an independent notary education platform based in California. We operate the website at goldenstatenotarypro.com and provide online notary training courses, resources, and related services. We are not affiliated with the California Secretary of State or any government agency.

If you have questions about this policy, you may contact us at: support@goldenstatenotarypro.com

2. Information We Collect

Information You Provide Directly

When you enroll in a course, request a free resource, or contact us, we may collect:

• Name and email address
• Phone number (if provided)
• Payment information (processed securely through our payment processor — we do not store full card numbers)
• Messages and communications you send to us

Information Collected Automatically

When you visit our website, we automatically collect certain technical data including:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on pages
• Referring website or source
• Device type (mobile, desktop, tablet)

This data is collected through cookies and similar technologies. See our Cookie Policy for more detail.

3. How We Use Your Information

We use the information we collect to:

• Process your course enrollment and deliver your training materials
• Send your Certificate of Completion upon course completion
• Deliver requested free resources (such as the California Notary Starter Guide)
• Send transactional emails related to your enrollment or account
• Send educational and promotional emails (you may opt out at any time)
• Respond to your support questions and inquiries
• Improve our website, courses, and services
• Comply with applicable laws and regulations

4. How We Share Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, including:

• GoHighLevel (GHL): Our CRM and marketing automation platform, used to manage contacts, deliver emails, and track enrollments
• Payment processors: To securely process course purchases
• Email delivery services: To send transactional and marketing emails
• Analytics providers: To understand website usage and performance

These providers are contractually obligated to handle your data securely and only for the purposes we specify. We may also disclose information when required by law, regulation, or legal process.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course completion records and certificates may be retained for a longer period to support your training history. You may request deletion of your data by contacting us at support@goldenstatenotarypro.com.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that inaccurate data be corrected
• Deletion: Request that your data be deleted, subject to certain exceptions
• Opt-out of marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email
• California residents (CCPA): You have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, share, or sell, and the right to opt out of the sale of your personal information (we do not sell personal information)

To exercise any of these rights, contact us at support@goldenstatenotarypro.com.

7. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption on our website and secure handling practices for payment data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, including the California Secretary of State, exam vendors, and other resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

• Email: support@goldenstatenotarypro.com
• Phone: (909) 271-1721
• Location: Sacramento, CA